Validating by CSR hash for cpanel
This how-to will walk you through validating a
certificate signing request (CSR) in
cPanel.
In the validation page, select the CSR Hash validation method: either
http:// or
https://. If you have an auto-enforced https, you can use https://
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Proceed to cPanel home page and click
File Manager which is where you can manage the files for the server, particularly for the website itself.
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Click the
public_html folder and then create a new sub-folder called
.well-known.
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Take note that once the
.well-known folder is created, it will not immediately show up on the list to the right.
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For the
.well-known folder to appear on the right side, Click
Settings on the top right corner.
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Check the option to show hidden files and then click the
Save button
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Upon clicking the
Save button, the
.well-known folder will now appear on the right panel. Proceed to open the folder.
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Create a new sub-folder, name it as
pki-validation and then click the
Create New Folder button.
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Open the newly-created
pki-validation folder and click the
Upload button to upload your text file.
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UPLOAD THE CSR HASH FILE TO THE PKI-VALIDATION FOLDER Drag and drop the CSR hash file and wait for it to be completely uploaded. Once it’s complete, click the link leading back to the
pki-validation folder
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Check if the CSR hash file has been successfully uploaded to the
pki-validation folder.
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Refresh your website to see if the CSR is now available.
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Go back to the validation page on your SSL.com account. Refresh the page. Select the option to validate via CSR hash
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On the pre-test column, you will see the status change to passed. After this, a message box will appear stating: “All domains have been validated, and the certificate will be issued soon. Redirecting to Certificate Order Page now…”
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Upon being redirected to the Certificate Order Page, you can see that your order has now been successfully issued. Scroll over to the WHM/cpanel
download link to download your SSL/TLS certificate.
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You can then proceed to install your SSL/TLS certificate in cPanel. To be guided on this process, please read our article
Certificate Installation in cPanel.